Concerned about improving our reception and our services, and in order to best meet your expectations, we set up this satisfaction survey. Thank you for taking a few moments to complet this questionnaire.
Try to win a two days skipass by answering our satisfaction survey. A questionnaire will be drawn at random. Do not forget to specify your e-mail address at the end of the questionnaire. We can get back to you.
#1
Date of beginning of your stay
#2
Duration of you stay
1- IN ORDER TO KNOW YOU BETTER
#4
Have you already been in Le Dévoluy ?
#5
Is yes, how many times ?
#6
You come :
#7
What's your country ?
#8
How old are you ?
#9
What kind of job are you doing ?
#10
How did you hear about Le Dévoluy ?
#11
Why did you choose Le Dévoluy ?
#12
How did you get in Le Dévoluy ?
2- WELCOME TO THE TOURIST OFFICE
#14
Where have you been welcomed ?
If you have been welcome on site
#16
Did you find easy the Tourism Office ?
#17
What do you think of the presentation of tourist documentation ?
#18
Did the wait time seem reasonable to you ?
#19
Was the staff available and attentive to your request did you find it reasonable ?
#20
Were you satisfied with the response given to you?
If you were contacted by e-mail or by phone
#22
Was the response time adequate?
#23
If you contacted the Tourist Office by phone, were the staff available and attentive to your request?
#24
Were you satisfied with the response given to you?
#25
Were you satisfied with the documentation that may have been sent to you?
#26
If applicable, were you satisfied with the services of our reservation center?
3- YOUR ACCOMODATION
#28
Where did you spend your stay?
#29
In which accomodation?
#30
You were :
#31
How did you rent?
#32
Are you satisfied with your accommodation?
#33
If no, why?
4- ANIMATIONS PROPOSED BY TOURISM OFFICE
#35
Did you participate to animations?
If you participated to our animations
#37
Were you satisfied with the entertainment offered?
#38
Were the entertainment staff welcoming and attentive?
#39
If you did not participate in the animations, why?
#40
Do you have any comments or suggestions for our animators?
5- ACTIVITIES
#42
What activities do you have or will you practice?
#43
Are you satisfied with the leisure activities and activities offered (reception, price, etc.)?
#44
If you are not satisfied, can you tell us more?
#45
Are you satisfied with the variety of activities offered in Le Dévoluy?
#46
If not, what other activities would you like to be able to do?
6- Shops and services
#48
Are you satisfied with the shops (reception, price, etc.)?
#49
If you are not satisfied, can you tell us more?
#50
Are you satisfied with the restaurants and bars (reception, price, etc.)?
#51
If you are not satisfied, can you tell us more ?
7- STATIONS
#53
What do you think of the cleanliness of the stations (toilets, snow front, etc.)?
#54
Did the signs seem effective to you?
#55
Did car park seem easy to you?
8- YOUR OVERCALL SATISFACTION
#57
Do you think you will come back to Le Dévoluy ?
#58
Would you recommend the resort to a loved one?
#59
What overall satisfaction rating would you give to your stay in Le Dévoluy?
#60
What could be improved to make your stay more pleasant ?
#61
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Thank you to participating to our satisfaction survey. We hope to welcome you again soon in Le Dévoluy !