Office de Tourisme du Dévoluy

Promised, it will only take 5 minutes ! 

Concerned about improving our reception and our services, and in order to best meet your expectations, we set up this satisfaction survey. Thank you for taking a few moments to complet this questionnaire.

Try to win a two days skipass by answering our satisfaction survey. A questionnaire will be drawn at random. Do not forget to specify your e-mail address at the end of the questionnaire. We can get back to you.
#1 Date of beginning of your stay


#2 Duration of you stay




1- IN ORDER TO KNOW YOU BETTER


#4 Have you already been in Le Dévoluy ?


#5 Is yes, how many times ?


#6 You come :


#7 What's your country ?


#8 How old are you ?


#9 What kind of job are you doing ?


#10 How did you hear about Le Dévoluy ?


#11 Why did you choose Le Dévoluy ?


#12 How did you get in Le Dévoluy ?




2- WELCOME TO THE TOURIST OFFICE


#14 Where have you been welcomed ?




If you have been welcome on site


#16 Did you find easy the Tourism Office ?


#17 What do you think of the presentation of tourist documentation ?


#18 Did the wait time seem reasonable to you ?


#19 Was the staff available and attentive to your request did you find it reasonable ?


#20 Were you satisfied with the response given to you?




 If you were contacted by e-mail or by phone


#22 Was the response time adequate?


#23 If you contacted the Tourist Office by phone, were the staff available and attentive to your request?


#24 Were you satisfied with the response given to you?


#25 Were you satisfied with the documentation that may have been sent to you?


#26 If applicable, were you satisfied with the services of our reservation center?




3- YOUR ACCOMODATION


#28 Where did you spend your stay?


#29 In which accomodation?


#30 You were :


#31 How did you rent?


#32 Are you satisfied with your accommodation?


#33 If no, why?




4- ANIMATIONS PROPOSED BY TOURISM OFFICE


#35 Did you participate to animations?




If you participated to our animations 


#37 Were you satisfied with the entertainment offered?


#38 Were the entertainment staff welcoming and attentive?


#39 If you did not participate in the animations, why?


#40 Do you have any comments or suggestions for our animators?




5- ACTIVITIES


#42 What activities do you have or will you practice?


#43 Are you satisfied with the leisure activities and activities offered (reception, price, etc.)?


#44 If you are not satisfied, can you tell us more?


#45 Are you satisfied with the variety of activities offered in Le Dévoluy?


#46 If not, what other activities would you like to be able to do?




6- Shops and services 


#48 Are you satisfied with the shops (reception, price, etc.)?


#49 If you are not satisfied, can you tell us more?


#50 Are you satisfied with the restaurants and bars (reception, price, etc.)?


#51 If you are not satisfied, can you tell us more ?




7- STATIONS  


#53 What do you think of the cleanliness of the stations (toilets, snow front, etc.)?


#54 Did the signs seem effective to you?


#55 Did car park seem easy to you?




8- YOUR OVERCALL SATISFACTION


#57 Do you think you will come back to Le Dévoluy ?


#58 Would you recommend the resort to a loved one?


#59 What overall satisfaction rating would you give to your stay in Le Dévoluy?


#60 What could be improved to make your stay more pleasant ?


#61 Your e-mail

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Your contact details
 
Thank you to participating to our satisfaction survey.
We hope to welcome you again soon in Le Dévoluy !





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