Visitor survey

Tourist information centre

        Customer Quality Service Award since 2008

We care about your feedback !

#1 1. Responsiveness  

Rate our service on a scale of 1 to 5* (*being the best score)

The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
#2 2. Attentiveness  

Rate our service on a scale of 1 to 5 (being the best score)

The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
#3 3. How would you rate the team's knowledge ?  

Rate our service on a scale of 1 to 5 (being the best score)

The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
#4 4. How would you rate the quality of the information received ?  

Rate our service on a scale of 1 to 5 (being the best score)

The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
The minimum value must be greater than or equal to 1 The maximum value must be less than or equal to 5
#5 5. Your overall assessment of our services  


#6 What suggestion would you like to give regarding

Is there anything else you would like to tell us ?

#7 7. Which of the following services do you specifically expect in a Tourist Information Centre:  

Multiple answers possible

#8 Would you recommend the tourist information centre to friends or relatives ?  


Your subscriptions
Your subscriptions to our partners' information
Your contact details
 

All of your data is confidential and we take all reasonable steps to ensure that your information is handled securely. The data processing is for the purpose of improving our services only. The legal basis of the processing is the execution of a contract (art.6 §1 b). Fields marked with an asterisk are compulsory.   Otherwise, we will not be able to respond to your request.  This information is for the exclusive use of the Tourist Information Centre of the Vallée de la Bruche and will be kept for 3 years.  You can access your personal data, rectify it, request its deletion or exercise your right to limit the processing of your data.   To exercise these rights, you can contact our data protection officer, stating your identity, by e-mail to dpo@valleedelabruche.fr or by post to the DPO - Tourist Information Centre of the Vallée de la Bruche , 114 Grand' Rue - 67 130 SCHIRMECK.  If, after contacting us, you consider your personal data rights have not been respected, you may submit a complaint to the CNIL.


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We care about your feedback !


  We care about your feedback !



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