Concerned about improving our services and our destination, we would be grateful if you would fill out this survey, it will only take a few minutes.
#1
You were welcomed in:
Before your stay...
#3
How did you become aware of the destination Saumur Val de Loire Tourisme ?
#4
What motivated your stay?
During your stay...
Access to the Tourist Office
#6
Easy to find the tourist office
#7
Parking facility nearby
#8
Opening times
#9
Your comment:
Lobby and shop
#11
Atmosphere (cleanliness,temperature,...)
#12
Comfort
#13
Self-service leaflets
#14
Shop layout
#15
Price-quality ratio
#16
Discounted tickets offer
#17
Your comment (lobby, shop, tickets):
Contacts and competences
#19
Waiting time at the counter before contacting
#20
Friendliness, listening and availability
#21
Understanding your request and responding
#22
Encouragement to discover other tourist attractions
#23
Awareness of eco-responsible practices
#24
Your comment:
Global satisfaction
#26
All criteria combined, your overall assessment of the Tourist Office
#27
What suggestions for improvement do you have?
#28
Do you have any suggestions about the services of the city or the tourist offers?
After your stay...
#30
On a scale of 1 to 10, how likely are you to recommand our destination or services to a friend, colleague or family?
#31
Would you like to come back in Saumur Val de Loire ?
#32
About you:
Thank you for taking a moment to answer this survey. We hope that you will enjoy your stay! See you soon!
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