Saumur Val de Loire Tourisme

Concerned about improving our services and our destination, we would be grateful if you would fill out this survey, it will only take a few minutes.

#1 You were welcomed in:

Before your stay...

#3 How did you become aware of the destination Saumur Val de Loire Tourisme ?

#4 What motivated your stay?

During your stay...

Access to the Tourist Office

#6 Easy to find the tourist office
#7 Parking facility nearby

#8 Opening times

#9 Your comment:

Lobby and shop

#11 Atmosphere (cleanliness,temperature,...)

#12 Comfort

#13 Self-service leaflets

#14 Shop layout

#15 Price-quality ratio

#16 Discounted tickets offer

#17 Your comment (lobby, shop, tickets):

Contacts and competences

#19 Waiting time at the counter before contacting

#20 Friendliness, listening and availability

#21 Understanding your request and responding

#22 Encouragement to discover other tourist attractions

#23 Awareness of eco-responsible practices

#24 Your comment:

Global satisfaction

#26 All criteria combined, your overall assessment of the Tourist Office

#27 What suggestions for improvement do you have?

#28 Do you have any suggestions about the services of the city or the tourist offers?

After your stay...

#30 On a scale of 1 to 10, how likely are you to recommand our destination or services to a friend, colleague or family?

#31 Would you like to come back in Saumur Val de Loire ?

#32 About you:

Thank you for taking a moment to answer this survey. We hope that you will enjoy your stay! See you soon!

Validate your opinion

The questionnaire contains errors.

Thank you for spending a few moments in our satisfaction survey.

Your participation has provided us with valuable information to enable us to develop our offers and meet your expectations on our Destination Saumur Val de Loire.

We remain at your disposal,


The Saumur Val de Loire team

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