Office de Tourisme intercommunal Mossig et Vignoble

Welcome to Marlenheim

First, we thank you in advance to take a few minutes to answer this questionnaire.

Your answers are precious to measure your level of satisfaction, to understand your expectations and your needs in order to always better welcome and serve you at the Mossig et Vignoble destination.

#1 Services of the Tourism Office  

How likely is it that you would recommend the services of the Tourism Office to a friend or colleague? 

(1 = not at all likely / 10 = very likely) 

#2 What's the reason ?




Access to the Tourim Office 

On a scale of 1 to 10, what is your level of satisfaction regarding


#4 Signage (1 = not at all satisfied / 10 = very satisfied)  
#5 Parking (1 = not at all satisfied / 10 = very satisfied)  
#6 Opening hours (1 = not at all satisfied / 10 = very satisfied)  
#7 What's the reason ?




Once there 

On a scale of 1 to 10, what is your level of satisfaction regarding


#9 The layout and atmosphere : temperature, cleanliness, smell of the premises, information presented... (1 = not at all satisfied / 10 = very satisfied)  
#10 What's the reason ?


#11 Waiting time (1 = not at all satisfied / 10 = very satisfied)  


#12 What's the reason ?




The reception staff  

On a scale of 1 to 10, what is your level of satisfaction regarding


#14 Friendliness and availability of staff (1 = not at all satisfied / 10 = very satisfied).  


#15 The understanding and attention given to your request (1 = not at all satisfied / 10 = very satisfied).  


#16 The precision of the answer given (1 = not at all satisfied / 10 = very satisfied).  


#17 The invitation to discover other sites, animations, activities (1 = not at all satisfied / 10 = very satisfied).  


#18 What's the reason ?





Share your feelings about the Mossig & Vignoble destination


#20 In which tourist establishment did you stay?  


#21 Is this your first stay in Alsace?  




Your stay  

On a scale of 1 to 10, what is your level of satisfaction regarding 


#23 Catering (1 = not at all satisfied / 10 = very satisfied).  


#24 Accommodation (1 = not at all satisfied / 10 = very satisfied).  


#25 Shops (1 = not at all satisfied / 10 = very satisfied).  


#26 The general reception (1 = not at all satisfied / 10 = very satisfied).  


#27 What did you want to find out ?  


#28 How long did you stay ?  




To get to know you better 


#30 Who did you come with ?  


#31 How old are you ?  


#32 Where do you come from ?  


#33 What would you have liked to find in the destination (or at the Tourism Office) ?



The whole team of the Mossig & Vignoble Intercommunal Tourism Office would like to thank you for the time you have devoted to this survey.

 Stay in touch, subscribe to the Newsletter ! 


#35 Enter your e-mail address

The information collected about you is subject to computer processing intended for the Intercommunal Tourism Office Mossig et Vignoble, represented by Mr Daniel Reutenauer, President, for the purposes of tourist promotions in Alsace, sending out tourist information, compiling visitor statistics, satisfaction surveys, in execution of the public service mission of the Intercommunal Tourism Office Mossig et Vignoble and for the duration necessary to achieve these purposes.


You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés).


 

THANK YOU

The whole team of the Mossig & Vignoble Intercommunal Tourism Office would like to thank you for the time you have devoted to this survey. 

By filling in this satisfaction questionnaire, you might have the chance to win a stay in a Bed and Breakfast, for 2 people ! 

Did you encounter a problem during your stay and would you like to let us know ? Ask the reception staff for the complaint form to be completed.



I validate my answers

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Let's keep in touch ! Follow us on social networks

 @visitmossigvignoble Office de Tourisme Mossig et Vignoble


See you soon ! 





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